Privacy Policy

In a nutshell - I will NEVER do anything dodgy with your data. I care too much.

This privacy policy sets out how Rhiannon Adler (‘I’, ‘me’) uses and protects any information that you provide when you use this website.

It’s really important to me that your privacy is protected when you share information with me. Any information you do share, I promise to only use in the ways stated below.

I might change this policy from time to time by updating this page, so it’s worth checking back occasionally to ensure that you are happy with any changes.

What I collect

I may collect the following information from you:

  1. name and job title

  2. contact information including email address and phone number

  3. demographic information such as postcode, preferences and interests

  4. other information relevant to customer surveys

I won’t gather this without your knowledge, so you will always have the option to not provide any of this information.

How I collect information

I collect information in the following ways:

  1. Via forms when you sign up to receive my newsletter

  2. Directly from you if you contact me with an enquiry via email, phone or through the contact forms on this website

  3. Through customer surveys

  4. When you purchase a service, product or workshop from me

What I do with the information I gather

I use this information to better understand the needs of my customers, to help me tailor and improve my work, the services I offer and the things I write about in my blog.

If you have opted in to receive my newsletter via my website, I may periodically send promotional emails about special offers I am running, or other information which I think you may find interesting using the email address you have provided. You have the option to unsubscribe at any time.

I will NEVER sell, distribute or rent your personal information to third parties unless I have your permission or are required by law to do so.

Security

I try hard to ensure that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical and electronic procedures to safeguard and secure the information I collect online.

I can’t guarantee the safety and privacy of information you provide to third parties via my website (e.g. Mailerlite, Squarespace), but I do my best to use trusted, well-known technology to reduce any risks to your information.

Cookies & how I use them

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A cookie in no way gives me access to your computer or any personal information about you, other than the data you choose to share with me in the ways previously explained. All information received by me via cookies is anonymous, so I cannot personally identify you or your location.

Mostly this website uses essential cookies, which are required for the basic functioning of the website and shop. I dislike using invasive cookies, so try to avoid this. I use Squarespace’s inbuilt analytics system (without Google analytics), which uses non-essential cookies. You can read more about the details below, and opt out of these by clicking ‘decline’ on the cookies banner that appears when you first visit my website.

Analytics

This website uses Squarespace’s inbuilt analytics system to learn about site traffic and activity. The personal data it collects is minimal and anonymous, and includes:

  • Information about your browser, network, and device

  • Information about how you visited my website (i.e. via search engine / social network)

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

This information is shared with Squarespace to help me better understand how customers are using my website. None of this information can personally identify you, and you can choose to opt out of analytics cookies by clicking ‘decline’ on the cookie banner.

Links to other websites

My website contains links to other websites of interest. Once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request restriction or deletion of any of your personal information in my records by emailing rhiannon@rhiannonadler.co.uk.

You may request details of personal information which I hold about you under the Data Protection Act 1998, free of charge. If you would like a copy of the information held on you please email the address above.

If you believe that any information I am holding on you is incorrect or incomplete, please email me at the above address.

This page was last reviewed on: 7 February 2024